![]() If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution. Once you have completed the steps in the links above, please get back to me with the results. HP Printers - Printer Not Found During Network Driver Setup (Windows) If you are experiencing connection issues when installing the software, try the steps in the link below to troubleshoot. ![]() PrintCentral Pro allows you to print emails and attachments, contacts. HP Printers - Wireless Printer Setup (Windows) OR HP Printers - Download and Install Printer Driver and Software Via USB PrintCentral Pro is an iOS app that lets you to print to a number of services, including Google Cloud Print. HP Printers - Uninstalling the Printer Software (Windows) Once the printer has been reset, try reinstalling the HP software. Change a printer's status to 'online' Related topics Find out how to install a printer in Windows. Clear and reset the print spooler Step 6. Install the latest driver for your printer Step 5. Uninstall and reinstall your printer Step 4. If the printer does not turn on by itself, press the Power button to turn it on. Check cables or wireless connection Step 3. The printers via the Lexmark ui say they are connected. The printers have Universal Print on board, and we've connected them the same way as we've done before but they don't appear in the printers list on Azure. Reconnect the power cord to the rear of the unit. Printers not showing up in Azure We've added a bunch of new Lexmark printers to Universal print. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. With the printer turned on, disconnect the power cord from the rear of the unit. Find out the IP address on your printer information tag. Verify that the printer is a Local Printer. Check that it works correctly by printing using a local server application. If the printer is missing from the list, set it up on the print server as Local Printer (for example, on Windows, Devices > Printers ). ![]() Step 1: Run a ping command Click the Search box, and then type cmd. Verify that the printer is listed and published. Once you find the network is disconnected, you need to reconnect it. No user settings are lost with a hard reset. When your printer does not show up on the PC, you should check the network connection first. Lets start the trouble shooting by performing a hard reset on the printer. A hard reset will attempt to restore the printer to a known working condition if that is possible. I understand you are unable to print with your HP Photosmart 5520, and the software icon is not responding.
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